John R. Hook "The Agile Manager's Guide to Influencing People " Velocity Business Publishing (1999-10) | ISBN 1580990150 | 95 Pages | PDF | 6.7 Mb Provides instruction on how to design a strategy to get what you want and set the tone for discussions and persuade others with your point of view. Discover how to use power responsibly when influence fails and manage conflict throughout the influencing process.
